Amazing. This has been the best shop experience I've ever received on Etsy and I have been purchasing from Etsy shop owners for years. From start to finish, the shop owners provide you with detailed care with follow up messages, updates, and even pictures of your finished product. The packaging was incredible. The detail that went into it shows how each item is handcrafted for YOU. What a beautiful experience that is! I'd 100% buy again and buy for my friends and family. The quality and color is even better in person. (I picked yellow and it's the perfect color and brightness to my day)
Love this sooooo much!! Came just as described and the seller was in constant communication with me. Sent me an email with a proof, and then sent me an email with pictures of the finished product. Shipped quickly after this. Very very happy!!
Such excellent service! I ordered a week before Christmas and received feedback and photos of the process and progress of my homemade gift right away. Arrived in time and in great packaging. Luggage tag itself is as gorgeous as the photos.
Beautiful quality and speedy delivery! I bought them as a holiday gift for my sister and she loved them. Also, it's worth mentioning that my gift message was right on the top of the box and the presentation was beautiful... worthy of being included in my sister's Instagram story. :) Anne was also very communicative and provided a proof to make sure I liked the layout... wonderful to work with, and a super lovely product!
I couldn't wait until Christmas to give this to my daughter! It's a beautiful piece of craftsmanship and quality leather. She loves it! She actually bought me a passport holder 2 years ago which I'm very happy with so I knew where I would shop for her!
The tags turned out beautifully! Beautiful tags, beautifully wrapped and wonderful communication throughout the entire process. I was sent proofs before production and was sent updates throughout the entire production and shipping process. Wishing I could give TEN stars!
Purchased this item for my sister as a birthday gift. The quality was superb and overall we loved how stylish and modern it turned out. I would purchase again. Communication with the store was excellent and quick, even on the weekend.
The shop asked ME a question when I forgot to specify something...if that isn’t great customer service I can’t tell you what is! Wonderful communication and a fantastic quality product with superb craftsmanship. Thank you!
arrived right on time and was exactly what i wanted. anne was also amazing at communicating sent me pics before it arrived and was such a pleasure to work with
These tags were beautifully made! Communication was excellent and I feel they were reasonably priced compared to similar options on Etsy. Unfortunately, someone else liked the tags just as much as me and sadly took it off my bag enroute to Africa, most likely for the steel wire connector. Even though they look pretty, I’d recommend sticking them inside of your bag vs outside so that you don’t risk the same thing happening.
The quality slog Anne’s products are incredible and the experience working with her was great. From the very start I was contacted directly by Anne and kept informed all throughout. She even sent me a sketch of what my products would look like before she created them. I would highly recommend Anne’s shop because not only are the products incredible, but Anne truly cares about her customers.
Really great product, high quality and the craftsmanship is amazing. Anne was in touch with me from the start and I really enjoyed working with her. I highly recommend her shop and her incredible items.
Anne did an absolutely incredible job on the keychain I ordered from her. What really stood out to me were the back and forth messages I shared with her though - I sent her never-ending, annoying questions... not only did Anne answer immediately and politely but she also even offered several font options that weren't initially offered. FANTASTIC customer service! She is the absolute best & I can't wait to purchase other items from her shop. Furthermore, I am very careful about purchasing items that are made with legal / fit working conditions & using materials that are not cheap - Anne's shop and keychain that I bought far surpassed all expectations. Thank you, thank you, thank you!
Anne was incredibly engaging & helpful during her design process. She kept in touch the whole time and was very prompt in sending the package! The plant stand/wall hanger that I ordered is perfect and beautifully packaged! Thank you again :)
I ordered this passport holder for my sister-in-law, who just graduated. I have to say, I am incredibly impressed with the fast production, delivery, and quality of this product. She is going to love it and make good use out of this! I am forever a customer of Anne's and will be purchasing many more of her products for myself and friends.
Step 3: Make it personal
not only with monograms but also names, contact info, poems, quotes, dates, messages, and more. If it fits, then we'll give it our best effort.
A design draft is sent via email for your approval before the production begins.
An optional personalized gift card is also available upon request.
Step 4: Sit back & relax
while we individually handcraft every product in our atelier in the San Francisco Bay Area.
Please allow 3-5 business days for production after the design draft is approved.